Privacy Policy

Draft for review. Have legal counsel review and adapt this policy to your jurisdiction before publishing.

This Privacy Policy explains how Universal IT Solutions Limited ("UITS", "we") collects and uses personal data through the cxOptima marketing website (the "Site"). It covers this Site only — not the cxOptima product, which is governed by your organisation's agreement with us.

Information we collect

• Information you provide. When you request a demo or contact us, we collect your name, work email, organisation, role, country and any message you send.
• Usage information. We may collect privacy-friendly, aggregated analytics about how the Site is used (for example, page views). We do not use this to identify you personally.

How we use it

We use the information you provide to respond to your enquiry, arrange demonstrations, and communicate with you about cxOptima. We do not sell your personal data.

Sharing

We share your enquiry with our sales and customer teams, and with service providers that help us operate (for example, email delivery and CRM). These providers process data on our behalf under appropriate agreements.

Retention

We keep enquiry data for as long as necessary to respond and maintain our business relationship, then delete or anonymise it.

Your rights

Depending on your location, you may have rights to access, correct or delete your personal data. To exercise them, contact us at privacy@cxoptima.com.

Contact

Universal IT Solutions Limited — privacy@cxoptima.com.